Pharmacy Technician III - Sterile Compounding Technician

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

About the role

Under the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician III performs advanced technical and operational duties to support safe, timely pharmacy services and medication distribution in compliance with departmental procedures and applicable state and federal regulations. The role also monitors daily operations for process compliance and supports onboarding and technical training, including site-specific documentation and competency tracking.

Responsibilities

• Prepare, package, label, and distribute medications and supplies.
• Support inventory control and storage standards; document work in pharmacy information systems.
• Complete quality/safety checks, including storage audits, and escalate discrepancies.
• Handle controlled substances in accordance with state and federal regulations.
• Monitor daily operations for process compliance and support onboarding and technical training, including site-specific documentation and competency tracking.
• Utilize area-specific technology, including robotics, automation, software, equipment, and information systems.
• Communicate professionally with patients and caregivers to gather information and/or triage inquiries.
• Audit medication storage areas utilizing data collection tools, if applicable.
• Assist with the training of junior pharmacy technician and trainee team members.
• Coordinate with pharmacy and medical/nursing staff to meet complex medication needs of patients while providing extraordinary service.
• Assist with the organization of the pharmacy's inventory and operational flow.
• Prepare daily work reports, conduct safety and quality assurance audits, and participate in inventory management and control.
• Monitor overall performance to ensure compliance with regulatory and organizational policies, practices, and approved pharmaceutical processes.
• Assist managers and supervisors with plans following audit results, identifying opportunities for process improvement efforts, facility changes, or additional employee education.
• Coordinate onboarding and training for new employees, including managing site-specific documentation and performing competency assessments.

Requirements

• High School Diploma or Equivalent required.
• Pharmacy Technician State License required.
• Pharmacy Technician Certification (CPhT) from the Pharmacy Technician Certification Board (PTCB) required.
• 3-5 years of experience as a pharmacy technician, preferably in a healthcare or retail pharmacy setting.

Skills

• Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures.
• Understand HIPAA privacy rules and use discretion handling patient-related information.
• Adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements.
• Proficient with math calculations associated with assigned responsibilities.
• Ability to distinguish routine functions from those requiring a pharmacist's professional judgment.
• Knowledge and ability to handle controlled substances in accordance with state regulations.
• Multitask and prioritize tasks under time constraints.
• Organize and maintain efficient work areas.
• Command of area-specific technology, including robotics, automation, software, equipment, and information systems.
• Demonstrate initiative and self-motivation to complete work with minimal supervision.

Pay

$23.93 - $33.37/Hourly

Schedule

• Scheduled Weekly Hours: 40
• Work Shift: Day (United States of America)
• Employee Type: Regular

Work Location

75 Francis Street, Onsite