Pharmacy Technician I, Data Entry

Position Summary

The Pharmacy Technician, Data Entry ensures accurate, compliant, and timely prescription data processing that directly impacts patient safety, fulfillment speed, and regulatory adherence across Empower’s high-growth 503A/503B operations. This role owns end-to-end intake, validation, and system entry of prescription information, maintaining data integrity at scale.

Responsibilities

• Data Processing Excellence
• Prescription Entry: Accurately enter complex prescription data into pharmacy systems using manual processes and available AI tools to enhance speed and precision, ensuring compliance with regulatory standards while minimizing errors and rework in a high-volume, fast-paced production environment.
• Data Validation: Review, verify, and validate prescription information against source documents, leveraging intelligent automation to identify discrepancies, resolve inconsistencies, and ensure data integrity aligned with quality standards and audit requirements.
• Workflow Optimization: Continuously improve data entry workflows by identifying inefficiencies, utilizing AI-driven insights, and implementing standardized processes that increase throughput, reduce cycle times, and support scalable operations.
• Quality and Compliance
• Maintain strict compliance with 503A/503B regulatory requirements by following established procedures, documenting actions accurately, and ensuring all data handling meets internal and external audit standards.
• Error Resolution: Investigate and resolve data discrepancies in collaboration with pharmacists and quality teams, using structured problem-solving and AI-supported analysis to prevent recurrence and strengthen process reliability.
• Audit Readiness: Support audit preparedness by maintaining accurate records, ensuring traceability, and consistently applying quality controls that uphold Empower’s commitment to excellence and patient safety.
• Collaboration and Technology
• Partner with pharmacy, quality, and operations teams to ensure seamless data flow, resolve issues efficiently, and align processes with organizational goals in a highly regulated, growth-focused environment.
• Leverage existing tools and technology to improve data entry accuracy and processing efficiency while remaining adaptable to new systems and innovations that support continuous improvement and scalability.
• Continuous Learning
• Demonstrate learning agility by adopting new technologies, processes, and regulatory updates quickly, maintaining high performance standards and contributing to a culture of innovation and excellence.

Knowledge And Skills

• Proficiency in pharmacy management systems, data entry platforms, and AI-enabled tools that enhance accuracy, efficiency, and scalability in high-volume environments.
• Strong understanding of data integrity principles, regulatory compliance standards, and quality assurance practices within controlled, process-driven workflows.
• Advanced attention to detail with the ability to identify discrepancies, analyze data patterns, and apply structured problem-solving techniques effectively.
• Excellent collaboration and communication skills to work cross-functionally, resolve issues, and support continuous improvement initiatives.

Experience And Qualifications

• High school diploma or equivalent required; Associate degree or relevant certification preferred.
• 1–3 years of data entry, pharmacy operations, or healthcare-related experience preferred.
• Experience working in regulated environments with exposure to compliance and quality standards.
• Familiarity with AI-enabled tools or automation technologies in operational workflows is a plus.
• Active Pharmacy Technician registration or ability to obtain per state requirements.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Employee Benefits, Health and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/

Physical Requirements

• While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices.
• Employees are regularly required to move about the office and around the corporate campus.
• The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.