Pharmacy Technician - Data Entry

Responsible for

• Entering and processing prescriptions into the pharmacy operating system with both speed and accuracy.
• Communicating with customers on the telephone and responding quickly and courteously to their needs.

Attributes Required

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy.
• Strategy and Planning – ability to think ahead, plan and manage time efficiently.
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
• Team Oriented – ability to work effectively and collaboratively with all team members.

Essential Job Functions

• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service.
• Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned.
• Use advanced knowledge, troubleshoot, research and resolve customer service issues.
• Exercise proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system).
• Work collaboratively with other team members to ensure smooth workflow in data entry department.
• Understand & exercise proficiency in Cycle in order to meet delivery deadlines.
• Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable.
• Consistently meet pharmacy's established accuracy and productivity levels.
• On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient.

Education and/or Certifications

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills And Qualifications

• 3 + years related experience including a minimum of 6 months Data Entry experience in a long term or managed care setting.
• Proficient in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system).
• Knowledge of Brand Name/Generic medications and Sig codes.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

What We Offer

• Competitive pay
• 401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Dependent Care Flexible Spending Accounts
• Wellbeing Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Paid holidays and sick days
• Generous vacation benefits based on years of service