Pharmacy Technician I
TALENT Software Services · Philadelphia, PA · 3 wk ago
On-siteHealthcareFull-time
Specific Responsibilities
- Provide real-time support to pharmacies with point of service inquiries.
- Educate prescribers on formulary and prior authorization processes.
- Enter customer data and other relevant information into our documentation tool.
- Affiliate with members with pharmacy benefit inquiries.
- Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
- Effectively communicate issues and resolutions to customers and appropriate internal staff.
Qualifications
- 3 to 5 years recent PBM and/or pharmacy experience
- HS Diploma/GED
- Bachelor's Degree or equivalent experience preferred
- Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred