Pharmacy Technician Data Entry

About the Role

Guardian Pharmacy of Orlando, a member of the Guardian family of pharmacies, offers an exciting opportunity to join a rapidly growing team in Orlando, Florida. This role is performed onsite at a closed-door pharmacy, with all patient interactions conducted over the phone. The position requires registration with the Florida Pharmacy Board Registry and the ability to work in a high-volume environment.

Comprehensive training is provided side-by-side with the training team. The schedule for this role is Monday through Friday, 2:30 PM to 11:30 PM, with rotating weekends from 9:00 AM to 5:30 PM.

Responsibilities

• Enter new and refill prescriptions into the pharmacy operating system accurately and timely to eliminate errors at dispensing.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in the computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Demonstrate caring, understanding, and courtesy when responding to calls from customers; route calls appropriately to ensure top-level service.
• Ensure all prescriptions assigned for processing are completed during the regular shift.
• Receive, evaluate, process, and follow up as needed with doctors’ offices on all refills assigned.
• Develop proficiency in the utilization of all pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system).
• Assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions to dispense to the patient as needed.
• Develop and learn the cycle to meet delivery deadlines.
• Maintain data entry records for cycle medication, fill requests, and process cycle medication orders needing renewal in addition to new cycle orders.
• Other essential functions and duties may be assigned as needed.

Requirements

• High School Diploma or GED (per state requirements).
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB).
• 2+ years of related experience (advanced degree may substitute for experience).
• Ability to accurately interpret and process pharmacy SIG codes with speed and attention to detail.
• Ability to read and accurately interpret handwritten prescriptions.
• Must be comfortable working in a high-volume environment.

Skills

• Advanced computer skills; pharmacy operations system experience preferred.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously while adhering to strict deadlines.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy.
• Strategy and Planning – ability to think ahead, plan, and manage time efficiently.
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
• Team Oriented – ability to work effectively and collaboratively with all team members.

Benefits

Guardian provides employees with a comprehensive Total Rewards package:

• Competitive pay.
• 401(k) with company match.
• Medical, Dental, and Vision insurance (Full-Time employees working 30+ hours/week only).
• Health Savings Accounts and Flexible Spending Accounts.
• Company-paid Basic Life and Accidental Death & Dismemberment.
• Company-paid Long-Term Disability and optional Short-Term Disability.
• Voluntary Employee and Dependent Life, Accident, and Critical Illness.
• Dependent Care Flexible Spending Accounts.
• Employee Assistance Program (EAP).
• Guardian Angels (Employee assistance fund).
• Paid holidays and sick days.
• Generous vacation benefits based on years of service.

Work Environment

• Ability to work flexible hours, including weekends, holidays, and overtime.