Pharmacy Technician – Bilingual (English/Spanish)-El Paso, Texas

About The Role

NuvemRx is seeking a bilingual (English/Spanish) Pharmacy Technician at our pharmacy at 4875 Maxwell Avenue, El Paso, Texas 79904. Fluency in both English and Spanish is required. You will work Monday-Friday, with no nights, weekends, or major holidays. You'll play a vital role supporting our Spanish-speaking patient population while ensuring accurate, compassionate, and efficient pharmacy care.

What You'll Do

• Assist the pharmacist with serving patients and maintaining the pharmacy department
• Sterilize surfaces and equipment and prepare the pharmacy for opening
• Greet customers and answer questions
• Receive prescriptions and check their validity
• Process prescriptions electronically and ensure all information is complete and accurate
• Resolve issues when they arise (e.g., rejected insurance claims)
• Select the appropriate medicine and measure dosages to fill prescriptions
• Sort, stock, label medication, and monitor inventory
• Undertake administrative tasks (e.g., record-keeping) as assigned
• Comply with all security measures and quality standards and activities
• Maintain current HIPAA, HITECH, and FWA credentialing
• Assist the pharmacist with clinical and non-clinical operations; document and report quality issues appropriately
• Package orders per policies and procedures
• Coordinate medication delivery location and estimated time with patient
• Prepare and arrange delivery of medication with courier or shipping service
• Communicate with insurance carriers to obtain payment for prescription claims
• Answer incoming calls for prescription orders, refills, and make outgoing follow-up calls; triage and escalate as needed

What You Bring

• At least one year of proven experience as a pharmacy technician
• Certified Pharmacy Technician (CPhT) certification, if required in the state of practice
• Knowledge of medication and dosage calculations, pharmacy law, and medical terminology
• Excellent communication and customer service skills
• Outstanding organizational skills; reliable with a keen eye for detail
• Successful completion of a pharmacy technician program, if required in the state of practice
• Experience with Pioneer pharmacy system (preferred)
• Fluent bilingual proficiency in English and Spanish (required)

Who Thrives In This Role

• You take pride in accuracy and understand that precision in a pharmacy setting directly impacts patient safety
• You are organized, reliable, and can manage a busy workflow without cutting corners
• You communicate clearly and compassionately with patients
• You proactively stay current with compliance requirements and pharmacy best practices
• You are passionate about bridging language barriers and ensuring every patient — regardless of their primary language — feels heard and well-served

Benefits

• On-site work environment within a Federally Qualified Health Center
• Monday–Friday work hours; no nights, no weekends, closed most federal holidays
• Competitive compensation
• Competitive PTO
• Medical, dental, vision
• 401(k) with match
• Life and disability coverage
• Employee Assistance Program
• Mission-driven team