PHARMACY/TECHNICIAN

About the role

Fry's Food Stores, now part of The Kroger Company, operates over 120 stores in Arizona. We are dedicated to providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to ethical standards.

Responsibilities

• Provide exceptional customer service to help people live healthier lives
• Treat customers/employees in a fair and ethical manner
• Provide a safe, clean, and inclusive environment
• Be a responsible member of the community
• Offer the right products, services, and care at the right time with fair and accurate pricing
• Directly intervene in patients' health and wellness
• Implement the company's core values of respect, honesty, integrity, diversity, inclusion, and safety

Requirements

• High School Diploma or GED
• At least 18 years old
• Ability to handle highly confidential information
• Maintain confidentiality and comply with local, state, and federal regulations
• Comply with and reinforce all food safety, sanitation, and safety regulations
• Understand and perform ordering functions with primary and secondary wholesalers
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Work cooperatively in high-paced and sometimes stressful environments
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Support company health and wellness initiatives
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Qualifications

• Desired: Previous comparable experience, EPRN familiarity, and understanding of local, state, and federal regulations
• Desired: Understanding and following company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements, and supplies
• Desired: Ability to count, measure, and prepare specified products using company best practices
• Desired: Ability to complete billing procedures adequately to ensure best value for the customer and the company
• Desired: Ability to answer phone and triage calls, answer inquiries, and provide stellar customer experience
• Desired: Ability to assist pharmacist in all responsibilities except those requiring a pharmacist's professional judgment
• Desired: Understanding and adherence to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies

Skills

• Exceptional customer service skills
• Confidentiality and compliance with regulations
• Healthcare knowledge and experience
• Customer service and administrative skills
• Conflict resolution and teamwork abilities
• Health insurance and pharmacy knowledge

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage
• Paid time off, including holiday and sick pay based on eligibility and length of service
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching
• Valuable associate discounts on purchases, including food, travel, technology, and more
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.