Pharmacy Technician

About the role

Southwest Care Center is a non-profit, Federally Qualified Health Center (FQHC-LAL) providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services to the communities of Santa Fe and Albuquerque, NM.

Responsibilities

• Participate in all aspects of filling prescriptions, performing clerical work to maintain pharmacy standards and legal requirements.
• Interact with patients and provide excellent customer service to coordinate safe and effective medication practices for patients.
• Maintain and update patient profiles and prescription files.
• Enter prescriptions into electronic system efficiently and accurately.
• Fill prescriptions and coordinate auto refill for applicable patients.
• Prepare packages for shipping and delivery.
• File prescriptions, paperwork.
• Comply with 340B, Aid & Comfort, Board of Pharmacy, DEA requirements.
• Answer pharmacy phone calls, return calls to patients, maintain voicemail.
• Communicate with insurance companies/manufacturers to resolve coverage issues, initiate prior authorization process, activate manufacturer co-pay cards.
• Document in appropriate databases.
• Run register, coordinate billing, and balance cash at end of day.
• Activate patient assistance and copay assistance cards.
• Reorder and restock drug and related materials necessary to operate the pharmacy and verify receipt against invoices.
• Run and interpret pharmacy reports.
• Process returns to inventory as well as to distributor.
• Return expired drug to reverse distributor.
• Attend of meetings required for position (i.e., Department meetings, all-staff meetings, multi-disciplinary team meetings).
• Maintain a work environment conducive to excellent customer service and act in a professional manner in the workplace.
• Light travel as may be required for training purposes.
• Participate in clean-up as appropriate.
• Participate in regularly scheduled and ad hoc inventories as directed.
• Works with other SCC departments as appropriate to promote exceptional integrated patient care.
• Complete other pharmacy related duties as assigned.

Requirements

• No experience required with 1 year of healthcare or pharmacy experience preferred.
• High School Diploma or General Education Diploma (GED).
• Valid Pharmacy Technician license from the NM Board of Pharmacy. Can obtain upon hire.
• Certified Pharmacy Technician certificate from PTCB. Can obtain upon hire.
• Maintains BLS Certification (current certification a plus).

Qualifications

• Entry-level no experience required with 1 year of healthcare or pharmacy experience preferred.

Skills

• Excellent customer service skills.
• Good judgment, initiative, critical-thinking, and effective communication.
• Professionalism and adherence to organizational values.

Benefits

• Full benefits package including medical, dental, vision, 401k, paid time off, professional development programs, and 340B prescription access with substantial employer contribution.

Pay

• Competitive rate of pay.

Schedule

• Monday - Friday schedule.

Location

Location: NM Santa Fe - West Alameda