Pharmacy Technician

About the Role

The primary purpose of this position is to protect patients by ensuring they receive the correct medication for their condition and providing them information about their medications. This includes filling and verifying prescriptions, counseling patients, consulting with other medical professionals, administering vaccines, and providing exceptional customer service. This person will also train and mentor all pharmacy associates.

Responsibilities

• Follows established departmental and store policies and procedures
• Ensures the pharmacy is clean, sanitized, well-maintained, and meets company standards of appearance
• Delivers excellent customer service while assisting customers at the pharmacy counter, drive-thru, and over the phone
• Fills and verifies prescriptions
• Identifies potential drug interactions
• Consults with other medical professionals regarding prescriptions
• Counsels patients about their medications, possible interactions, and gives recommendations for over-the-counter medications
• Administers immunizations
• Provides information for internal and third-party audits
• Enters new prescriptions into the system
• Files prescription paperwork
• Submits refill requests to doctors over the phone and electronically
• Submits insurance claims and inquires about insurance problems
• Receives and stocks product for the pharmacy
• Removes product from the shelves according to Harmons’ expiration date policies
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Communicates effectively and works closely with the Store Director and Director of Pharmacy and Health/Wellness
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Promptly addresses and resolves associates’ concerns and/or grievances
• Writes the pharmacy schedule to ensure coverage and meet labor goals
• Performs quarterly inventory of all pharmacy products
• Performs other job-related duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A four-year college degree; graduate of an accredited pharmacy program; or any combination of education, experience, and training which provides the required knowledge, skills, and abilities
• Current Utah Pharmacist License, Controlled Substance license, and CPR certification
• Advanced knowledge of prescription drug information and interactions
• Ability to administer immunizations using proper technique
• Working knowledge of pharmacy and dispensing laws
• Advanced knowledge in medical and pharmacy terminology, effects of prescription drugs, etc.
• Basic math skills
• Basic computer skills including Microsoft Office Suite
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Solid communication skills, including verbal and listening skills, to effectively and efficiently communicate with and manage diverse groups of people
• Ability to professionally and appropriately handle conflict
• Ability to accept constructive review and be accountable for one’s own success as well as the success of the team
• Ability to make logical, significant decisions using general, recognized analytical skills and techniques
• Integrity, a positive attitude, mission-driven, and self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product-minded, customer-minded, personnel-minded, detailed, consistent, and forward-focused

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Work is generally performed in a safe and comfortable pharmacy environment with the possibility of infrequent exposure to hot, cold, and wet conditions.

• Regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach
• Performs tasks requiring repetitive motion and eye, hand, and foot coordination
• Hears and responds to customer inquiries
• Requires standing, walking, and bending throughout the entire workday
• Ability to maneuver objects weighing up to 30 pounds from location to location

Schedule

Ability to work weekends, evenings, and holidays.

Pay

$19.00 - $25.01 per hour