PHARMACY/TECHNICIAN
About the role
Provide exceptional customer service to help people live healthier lives by treating customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Responsibilities
- Direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
- Handle highly confidential information.
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
- Follow company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Support company health and wellness initiatives.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Requirements
- High School Diploma or GED.
- Must be 18 years old.
Desired
- Previous comparable experience.
- EPRN familiarity.
- Understand and perform ordering functions with primary and secondary wholesalers.
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
- Count, measure and prepare specified product using company best practices.
- Complete billing procedures adequately to assure best value to the customer and the company.
- Answer phone and triage calls and answer inquiries as appropriate.
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same.
- Put away legend orders, including Central Fill deliveries.
- Work cooperatively in high paced and sometimes stressful environment.
Benefits
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Tuition reimbursement up to $21,000 in your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Pay
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Schedule
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.