Pharmacy Technician
Job Summary
The Data Entry and Customer Service Pharmacy Technician role is a vital role within FARMAKEIO’s operations, focused accurately and efficiently entering patient and prescription information into a pharmacy's computer system. Reporting to the Pharmacist in Charge, this position is essential for ensuring patient safety, maintaining precise records, and supporting the overall operations of the pharmacy.
Key Responsibilities
Entering Patient and Prescription Information: Accurately inputting new and refill prescription details, including drug names, dosages, and patient demographics. This requires strong attention to detail to avoid errors that could lead to medication mix-ups or incorrect dosing.
Processing Insurance Claims: Submitting prescription claims to insurance companies and resolving any rejections or billing issues. This involves understanding various insurance plans and communicating effectively with both patients and insurers.
Maintaining Patient Profiles: Updating and managing patient information, such as allergies, medical conditions, and contact details, to ensure comprehensive and up-to-date records. This is critical for preventing adverse drug interactions.
Collaborating with Pharmacists: Working closely with pharmacists and other pharmacy staff to address data discrepancies, verify prescription details, and assist with inventory management. This collaborative environment ensures a smooth workflow and high-quality patient care.
Qualifications
Must hold a current pharmacy technicians license in the state of Arkansas.
At least 2 years of experience in a compounding pharmacy environment, preferably within a 503A or 503B regulated setting.
Proven verbal and written communication skills to effectively interact with patients, practitioners, and team members.
Superior customer service and interpersonal skills to foster positive relationships and ensure patient satisfaction.
Familiarity with FDA regulations, USP standards, and cGMP principles is highly preferred.