Pharmacy Technician

Job Purpose and Summary

We help people navigate the health care system and their personal health care by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

Responsibilities

• Follow company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Support pharmacy workflow procedures at each workstation for safe and accurate prescription fulfillment
• Show empathy and genuine care by creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
• Contribute to a high-performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business
• Support immunizations, including obtaining Technician Immunizer status to prepare and administer vaccines, educating patients about the importance of vaccines, and monitoring for and responding to adverse reactions

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Must be at least 16 years old if state board of pharmacy does not address or mandate a minimum age requirement
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program if state board of pharmacy does not address or mandate a minimum educational requirement
• Must satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines until the Pharmacy Technician has completed all necessary requirements

Qualifications

• Must complete required training within designated timeframe
• Must have Attention and Focus, Customer Service and Team Orientation, Communication Skills, Mathematical Reasoning, Problem Resolution, Physical Demands, and Express or Exchange Ideas by means of spoken word

Preferred Qualifications

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs