Pharmacy Technician

About the role

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; offering immunizations and other services at the register and over the phone; demonstrating compassionate care by solving or escalating patient problems
• Accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
• Supporting immunizations, which includes completing additional licensure and training requirements, obtaining Technician Immunizer status to support preparing and administering vaccines; educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions; monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements; reviewing and collecting patient information; tracking and documenting for each applicable patient; monitoring and managing vaccine supplies

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
• Attention and Focus: Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another to meet patient and business needs; Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner; Notice and understand patients’ reactions, and respond appropriately
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution: Identify challenging patient or colleague interactions and choose the best course of action when faced multiple options
• Physical Demands: Be mobile and remain upright for extended periods of time; Lift, scan, and bag items; Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm; Extend hand(s) and arm(s) multiple directions to place, move, or lift items; Control precision; quickly adjust machines to exact positions; Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist; Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts; Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects; Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately; Have the ability to receive detailed information through oral communication

Qualifications

• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
• Must complete required training within designated timeframe

Skills

• Attention and Focus
• Customer Service and Team Orientation
• Communication Skills
• Mathematical Reasoning
• Problem Resolution
• Physical Demands

Benefits

• Great Benefits For Great People

Pay

The Typical Pay Range For This Role Is $17.92 - $27.92 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Schedule

Anticipated Weekly Hours 20 Time Type Part time