Pharmacy Technician

Job Responsibilities

• Accurately enter and process prescription and patient information into pharmacy systems
• Maintain and update patient records while ensuring compliance with all regulatory standards
• Serve as a primary point of contact for patients and healthcare providers, delivering exceptional service
• Respond to inquiries and resolve issues with professionalism, empathy, and urgency
• Collaborate with internal teams to coordinate and fulfill customer service requests
• Monitor data accuracy and support quality improvement initiatives
• Act as a resource and mentor for team members, sharing knowledge and best practices
• Support ongoing projects and help improve processes and patient experience

Requirements

• Active Illinois Pharmacy Technician License (required)
• 2–4 years of experience in pharmacy, healthcare, or customer support
• Proven experience with prescription processing and data entry systems
• Strong customer service skills (call center experience needed)
• Excellent attention to detail with a focus on accuracy and compliance
• Able to multitask and adapt in a fast-paced environment
• Strong communication and teamwork skills

Benefits

• Medical, dental & vision coverage
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability coverage
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)