Pharmacy Technician and Delivery Driver

Position Summary

The Pharmacy Technician and Driver assists the pharmacist in the preparation and distribution of prescriptions for patients of Medical Associates Plus (MAP), operating under the direct supervision of a licensed pharmacist. The role also includes responsibilities related to inventory management, customer service, data entry, and delivery support. This position is vital to ensuring patients receive timely and accurate medications and provides support for pharmacy operations in accordance with federal and state regulations.

Responsibilities and Duties

• Retrieve medications from pharmacy shelves, count, and label prescription containers under the direct supervision of the pharmacist.
• Enter prescription and patient information into the computerized database and adjudication systems.
• Verify prescription information from patients or electronically received prescriptions from healthcare providers.
• Answer incoming telephone calls and respond to refill requests in accordance with policy and under pharmacist supervision.
• Process payments for prescriptions, perform cashier duties, and issue receipts as needed.
• Absorb prescriptions, assist with the distribution of prepared prescriptions under the supervision of the pharmacist.
• Maintain pharmacy inventory levels and reorder medications and supplies as directed; assist in identifying and removing expired stock.
• Absorb clinic-use medication orders and prepare and label them under the pharmacist's guidance.
• Handle sensitive and confidential patient information in compliance with HIPAA and organizational policies.
• Provide professional and courteous customer service to patients and internal staff.
• Perform driving duties to deliver medications, supplies, or documentation as assigned, ensuring compliance with safety standards and confidentiality requirements.
• Perform additional duties as assigned within the scope of the role and under appropriate supervision.

Qualifications

• Education: High school diploma or equivalent preferred. Active Pharmacy Assistant license required (as per state requirements).
• Experience: Minimum 6 months of prior pharmacy or retail experience preferred.
• Skills: Strong interpersonal, communication, and customer service skills. Ability to accurately perform basic math functions, including addition, subtraction, multiplication, division, and percentages. Fluent English language skills and ability to handle a high-stress environment and frequent interruptions.
• Physical Demands: Ability to sit or stand for extended periods. Frequent bending, stretching, and reaching to access files and inventory. Occasional lifting of materials weighing up to 15 pounds. Manual dexterity required for operating computer systems, handling prescriptions, and driving. Visual and auditory acuity required for computer and phone use.