Pharmacy Technician # 26-15356

Responsibilities

• Provide real-time support to pharmacies with point of service inquiries.
• Educate prescribers on formulary and prior authorization processes.
• Enter customer data and other relevant information into our documentation tool.
• Aid members with pharmacy benefit inquiries.
• Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
• Effectively communicate issues and resolutions to customers and appropriate internal staff.

Requirements

• 3 to 5 years recent PBM and/or pharmacy experience.
• HS Diploma/GED or Bachelor’s Degree and equivalent experience.
• Pharmacy Technician Certification (PTCB or NHA) preferred.

About the role

The pharmacy technician supports the organization’s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center.

Qualifications

Experience: 3 to 5 years Recent PBM and/or pharmacy experience
Education: HS Diploma/GED Bachelor’s Degree or equivalent experience preferred
Pharmacy Technician Certification (PTCB or NHA) preferred

Skills

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Benefits

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Pay

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Schedule

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Contact

To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer.