Pharmacy Technician 2 - RX017

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

About the role

NARA NW is seeking a dedicated and detail-oriented Pharmacy Technician to support the safe, accurate, and efficient operation of our pharmacy services. Working under the supervision of licensed pharmacists and pharmacy leadership, this position assists with medication preparation, dispensing, inventory management, patient support, insurance processing, and pharmacy operations. The ideal candidate is an organized multitasker with strong customer service skills, pharmacy knowledge, and a commitment to providing culturally responsive care. This role supports NARA NW’s mission of serving Native American/Alaska Native communities and other underserved populations with dignity, respect, and compassion.

Company Mission

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With almost 500 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Responsibilities

• Assist pharmacists in the preparation, dispensing, and distribution of medications in compliance with state, federal, and organizational regulations.
• Demonstrate strong multitasking, problem-solving, pharmacy calculation, and organizational skills in a fast-paced environment.
• Master the following systems: Athena, PionerRx, ScriptPro, MiniMedBank, RapidPak, Medsense.
• Process prescriptions from entry through dispensing using pharmacy software and automation systems.
• Understand how to separate 340B and non-340B drug inventory systems as well as hazardous and non-hazardous drugs.
• Maintain accurate patient records, prescription information, insurance data, and pharmacy documentation.
• Provide exceptional customer service by assisting patients with prescription-related questions and pharmacy services.
• Process prescription claims, resolve billing issues, communicate with insurance providers, and assist with prior authorizations.
• Manage pharmacy inventory, medication storage, and restocking activities.
• Identify and report prescription errors and support quality assurance and patient safety initiatives.
• Collaborate effectively with pharmacists, healthcare providers, clients, and NARA NW team members while maintaining professional boundaries and patient confidentiality.
• Handle Point of Sale, processing claims, troubleshooting, and Prior Authorization.
• Support NARA NW's mission by providing respectful, culturally responsive care to Native American, Alaska Native, and underserved populations.

Schedule

Onsite, Monday–Friday, 8:30 AM–5:00 PM. Participation in a rotating late clinic schedule is required, with occasional Friday shifts extending until 7:00 PM.

Pay

$27.00 – $32.00 hourly, non-exempt.