Pharmacy Tech Skywalk Retail

About the role

Responsible for providing technical support to pharmacists at Children's Hospital of Wisconsin Skywalk Pharmacy.

Responsibilities

• Enters prescriptions in the operating system, analyzes, and reviews prescriptions for completeness and accuracy according to specified standards.
• Accurately adjudicates prescription claims through insurance, performs prescription benefits investigation, and completes prior authorizations.
• Assists in the preparation, packaging, and labeling of medications.
• Prepares various forms of medication for patients in accordance with the policies and procedures at CHW.
• Interacts and communicates with patients, families, and other medical personnel in person and over the phone.
• Confers with the healthcare team to assure all patient information is communicated and received to manage the prescription process.
• Assists in inventory management by accurately maintaining inventory levels on the shelf and in the computer system, including narcotics and over-the-counter product management.
• Orders, receives, and properly stores and stocks products, checks for outdates, and processes returns as needed.
• Handles narcotics according to policy and procedures.
• Provides information to aid in the resolution of any discrepancies.
• Assists patients in the check-out process through the point of sale, collecting payment, and accurately closing the register drawer at the end of business.
• Contributes to the quality improvement activities of the department by gathering data.

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required. Graduate of a pharmacy tech program preferred.
• 1+ years experience in a pharmaceutical environment preferred.
• License Pharmacy Technician (41) - State of Wisconsin required.

Skills

• Good interpersonal and customer relations skills are needed to communicate effectively with various hospital personnel and families and to gather and exchange factual pharmaceutical information.
• Ability to work well under pressure due to time constraints and varying workloads.
• Ability to concentrate and pay close attention to detail.
• Ability to operate a computer in order to generate lists, process medication orders, enter charges/credits, generate labels, retrieve patient information, and handle automated dispensing unit functions.

Schedule

Rotating schedule with 8 hour shifts starting between 8am and 11am and ending between 4:30pm and 7:30pm. Every 5th Weekend and a holiday rotation.