Pharmacy STARS Specialist (52645)

Essential Job Functions

• Supports and maintains outreach initiatives with members and providers.
• Effectively educates Medicare members to enhance patient compliance and support quality metrics.
• Performs accurate data entry in the outreach tracking system.
• Reviews and maintains prescription records to identify and confirm medication adherence.
• Effectively educates providers on quality metric guidelines to enhance patient compliance on an as needed basis.

Qualifications

• High School diploma or equivalent required.
• Current Certified Pharmacy Technician or one year of experience with a health plan, medication adherence or within a quality department or pharmacy.
• Knowledge, Skills And Abilities:
• Computer literate and familiar with Microsoft applications (Word, Excel).
• Basic electronic health record knowledge and ability to quickly learn new software.
• Detailed knowledge of quality performance measures and clinical health care.
• Strong organizational and time management skills.
• Strong verbal and written communication skills.

Work Environment

• This job operates in a clerical, office setting.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• This is a largely sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• May need to lift up to 25lbs.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.