Pharmacy Operations Support

About the Role

PharMerica is hiring a full-time Pharmacy Operations Support in Milwaukee, WI. Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you’re passionate about delivering exceptional service and high-quality care, we want to hear from you.

Schedule

• Monday–Friday, 10am–6:30pm
• Rotating weekends

Responsibilities

• Administrative support for pharmacy management: Performs a wide range of general administrative duties to ensure smooth daily operations.
• Payroll and scheduling assistance: Supports payroll-related tasks, including timekeeping, scheduling, and attendance tracking.
• Personnel file maintenance: Sets up, organizes, and maintains employee personnel records in alignment with company policies and compliance standards.
• Productivity reporting support: Assists pharmacy leadership by preparing, reviewing, and distributing productivity and performance reports.
• Workflow monitoring and staff coordination: Collaborates with the Pharmacist and Pharmacy Tech Supervisor to monitor workflow, reassign technicians and support staff, and ensure timely delivery launches.
• Order tracking and issue resolution: Monitors incomplete orders, researches discrepancies, and ensures timely completion and delivery.
• Operational coverage as needed: Provides backup support in roles such as Pharmacy Technician, Data Entry, or Distribution Coordinator when required.
• Audit response and documentation: Responds to audit requests, gathers required documentation, and verifies prescription accuracy against manifests.
• Record maintenance and compliance: Works with management to maintain, organize, and store prescription records in compliance with regulatory and company standards.
• Special project support: Assists with various projects and initiatives as assigned by pharmacy leadership.

Requirements

• Wisconsin Pharmacy Technician License
• High School Diploma or equivalent
• Prior related experience in pharmacy operations, administrative support, or a similar environment
• Proficiency with Windows-based software programs

Benefits

• Supportive team with room to work independently
• Ongoing training and career growth
• Advancement opportunities in a growing company
• Referral bonuses
• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Paid Time Off
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs