Pharmacy Operations Manager

About the role

The Pharmacy Operations Manager provides managerial support to the Director of Pharmacy and other Pharmacy Department Leadership through day to day departmental leadership and coordination of pharmacy workflow. The position is responsible for creating a patient and customer focused department in support of the delivery of exceptional patient care.

Responsibilities

• Coordinate and supervise the daily activities of Pharmacy staff delegating assignments as necessary in accordance with established policies and procedures and to maintain department productivity.
• Oversee the Medication Diversion protocols and policies; including overseeing Quality Auditor in controlled substance audits and required follow up.
• Assist in the planning, development, organization, operation, and evaluation of pharmacy services; assess and change pharmacy operations in coordination with the pharmacy management team.
• Assure pharmacy staff development, new employee orientation, and ongoing training in the pharmacy in coordination with other pharmacy managers.
• Help assure that policies and procedures are updated and followed in coordination with the pharmacy management team.
• Assure compliance with pharmacy laws and provide staff guidance when appropriate in regards to regulatory agencies including The Joint Commission standards, National Patient Safety Goals, and USP 797, and participate in quality assurance activities to evaluate and maintain safe medication practices.
• Assist with budget preparation and ongoing cost containment initiatives for medication use and operations; provides other management reports as required.
• Coordinate with the Pharmacy Buyer on operational activities related to drug use, control, inventory and billing.

Requirements

• Bachelors Degree in Pharmacy, or Master's Degree in Pharmacy
• Completion of 2 hours ACPE approved pharmacy continuing education biannually.
• Prefer at least one of the following: 2 years hospital pharmacy or leadership experience / Completion of ASHP-accredited pharmacy residency / Specialty certification (e.g. BCSCP, BCPS, BCCCP) or advanced administrative/business degree (e.g. MS, MBA, MHA)
• Knowledgeable and proficient in the legal responsibilities of the pharmacist to the facility and all state and federal laws and regulations governing pharmacy services
• Knowledge of pathophysiology, interpretation of diagnostic criteria, pharmacokinetics and pharmacotherapeutics as well as the use and application of new medications and technology
• Current pharmacist's license issued by the State Board of Pharmacy required upon hire
• Sterile Products certification by ACPE accredited program required upon hire

Qualifications

• Bachelors Degree in Pharmacy, or Master's Degree in Pharmacy
• Completion of 2 hours ACPE approved pharmacy continuing education biannually.
• Prefer at least one of the following: 2 years hospital pharmacy or leadership experience / Completion of ASHP-accredited pharmacy residency / Specialty certification (e.g. BCSCP, BCPS, BCCCP) or advanced administrative/business degree (e.g. MS, MBA, MHA)
• Knowledgeable and proficient in the legal responsibilities of the pharmacist to the facility and all state and federal laws and regulations governing pharmacy services
• Knowledge of pathophysiology, interpretation of diagnostic criteria, pharmacokinetics and pharmacotherapeutics as well as the use and application of new medications and technology
• Current pharmacist's license issued by the State Board of Pharmacy required upon hire
• Sterile Products certification by ACPE accredited program required upon hire

Skills

• Strong leadership and supervisory skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Understanding of healthcare regulations and compliance

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Fertility and family building benefits with Progyny and adoption assistance.

Pay

Salary range for this position is $80,000 - $120,000 annually, commensurate with experience.

Schedule

This position is typically Monday through Friday, 8:00 AM to 4:30 PM, with some evening and weekend coverage as needed.