Pharmacy Medical Assistance Liaison, Specialty Pharmacy, $7000 Bonus, FT, 9a-5:30p
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
About the role
The Medication Assistance Liaison acts as a liaison between the patient and organization or manufacturer while supporting the organization objectives of quality customer service. The medication assistance liaison focuses on free drug enrollments and applications, copay assistance and/or prior authorizations in addition to any medication assistance needs. Additionally, this role coordinates care to ensure completion of all assigned activities and conducts necessary research to determine eligibility for various programs and benefits. The reimbursement specialist I may need to analyze reports or queues to assess each patient for eligibility. This role may also work closely with pharmaceutical manufacturers and vendor representatives for continuous customer service and follow up.
Responsibilities
- Act as a liaison between the patient and organization or manufacturer
- Support organization objectives of quality customer service
- Focus on free drug enrollments and applications, copay assistance, and prior authorizations
- Coordinate care to ensure completion of all assigned activities
- Conduct research to determine eligibility for various programs and benefits
- Analyze reports or queues to assess patient eligibility
- Work closely with pharmaceutical manufacturers and vendor representatives for customer service and follow-up
Requirements
- High School diploma, GED, or equivalent certification/experience
- PTCB Certified Pharmacy Technician
- Registered Pharmacy Technician
- Minimum of 5 years of relevant experience
- Critical thinking skills and effective communication
- Ability to work with minimal supervision
- Ability to work in a stressful environment and take appropriate action when required
Pay
Estimated pay range for this position is $22.53 - $29.29 per hour depending on experience.