Pharmacy Manager Local Specialty

About the role

Ensures department personnel provide hospitable service and information to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits.

Responsibilities

• Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience.
• Manages the operation of the pharmacy department.
• Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
• Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
• Safeguards inventory for limited distribution drugs (LDD) when required (daily, weekly, monthly).
• Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
• Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
• Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of third-party pharmacy systems and procedures to lessen payment rejections. Resolves third-party rejection problems promptly and resubmits rejected claims for payment promptly.
• Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
• Audits own performance and recommends own objectives and standards of performance.

Requirements

• BS in Pharmacy or Pharm D Degree from an accredited educational institute.
• Current pharmacist license in the states within the district.
• At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Qualifications

• Supervisory experience planning, organizing, and directing the work of pharmacy staff, preferably at a local specialty pharmacy.
• An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file.
• At least 6 months pharmacy experience with Walgreen Co.

Skills

• Strong interpersonal and customer service skills.
• Knowledge of pharmacy operations and regulatory compliance.
• Ability to manage inventory and financial records.
• Proficiency in pharmacy software and technology systems.

Benefits

Walgreens offers competitive benefits including health, dental, vision, and life insurance, retirement savings plans, and paid time off.

Pay

The current salary range for this position is $130,275 - $191,209. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Schedule

This role may have a flexible schedule based on the needs of the business.