Pharmacy Manager Community

Company Overview

Genoa Healthcare is a pharmacy care services company within Optum and UnitedHealth Group. It provides in‑clinic pharmacies, medication management, and other personalized services to behavioral health and addiction treatment communities. The organization partners with community‑based providers to ensure people with complex health conditions receive the right medications and support to follow their treatment plans.

About the role

The Pharmacy Manager is a key leader who impacts consumers and clinic partners by overseeing pharmacy operations, ensuring financial, clinical, and quality performance, and coaching pharmacy staff. The manager also acts as a talent steward, recruiting top pharmacy talent and fostering a compassionate, high‑performing team environment.

Responsibilities

• Create a great consumer and clinic partner experience and build solid relationships to proactively meet their needs.
• Serve as a clinical expert, meeting regularly with clinical staff to support their outcomes.
• Counsel and educate patients on medication usage, adverse effects, schedules, and answer personal questions.
• Ensure pharmacy and team members follow policies and standards in accordance with state and federal laws.
• Perform wellness services such as immunizations, flu shots, and other preventive services.
• Drive financial profitability and identify opportunities for pharmacy growth.
• Motivate, develop, and coach all pharmacy staff to reach their potential and deliver exceptional service.
• Create an engaging team environment that promotes compassion and models core values and culture.
• Proactively promote opportunities and recruit top talent for pharmacy roles.
• Review key performance indicators with staff, identifying trends and improvement opportunities.
• Conduct workforce and business planning to achieve operational excellence at the site.
• Build relationships with the community, stakeholders, and clinic partners to meet needs and promote the pharmacy business.
• Drive marketing plans and materials to promote all pharmacy offerings.

Required Qualifications

• Bachelor’s degree in Pharmacy or PharmD.
• Current pharmacist’s license in the state of Pennsylvania.
• Certified immunizer or willingness to become an immunizer within three months of hire.

Preferred Qualifications

• Three or more years of pharmacy leadership experience.

Management Success Practices

• Being customer‑centric: discover customer needs and design processes that improve the experience.
• Developing others: act as a talent steward by providing coaching, feedback, and mobility opportunities.
• Communicating enterprise purpose: convey vision, values, strategy, and goals, translating them into team tasks.
• Creating high‑performing teams: ensure task clarity, appropriate talent assembly, accountability, and collaborative culture with measurable progress.
• Assuring results: keep teams focused on goals, execute plans, and adjust based on stakeholder feedback.
• Technical and functional expertise: maintain industry knowledge, platform understanding, and a commitment to lifelong learning.

Pay

The salary for this full‑time role ranges from $112,700 to $193,200 annually, based on factors such as local labor markets, education, experience, and certifications.

Benefits

Genoa Healthcare offers a comprehensive benefits package that includes incentive and recognition programs, an equity stock purchase plan, and 401(k) contributions (subject to eligibility). Additional benefits are provided based on location and employment status.