Pharmacy Manager

About the role

Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing, implementing, and participating in corporate-approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
• Perform all duties required and expected of a registered pharmacist in the state of employment and ensure compliance with all legal and company requirements.
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure proper ordering and inventory record-keeping procedures are followed by all staff members.
• Comply with all corporate-mandated controlled substance operating procedures.
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion.
• Schedule all pharmacy staff members to help control or avoid unnecessary labor costs.
• Maintain all pharmacy records required by state and federal laws and company policies.
• Direct pharmacy operations to meet budgeted labor, volume, inventory, and sales goals.
• Perform effective detailing by visiting local physicians and other community targets.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

• Minimum Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
• 2+ years related retail experience or equivalent combination of education and experience.
• Minimum 21 years of age.
• Pharmacy license must be in good standing.
• Proven leadership skills.
• Ability to read and interpret prescriptions and documents.
• Ability to write routine reports and correspondence.
• Commitment to providing excellent customer service.
• Ability to preserve confidentiality of information.
• Ability and willingness to continue education as necessary.
• Participation in clinical programs following company-sponsored training.

Desired Qualifications

• Relevant Pharmacy Board Certification(s).
• Equivalent combination of education and experience in business management.