Pharmacy Manager

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities.

Responsibilities

The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
• Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
• Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
• Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices
• Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
• Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
• Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy
• Overseeing Staff Pharmacists and District Support Pharmacists (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Regularly reviewing business reporting for operational insights and developing action plans to close gaps
• Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued
• Maintaining relevant clinical and technical skills for the job as the industry evolves
• Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care

Requirements

The following are required for this role:

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list
• 1-2 years of experience as a Pharmacist

Qualifications

The following qualifications are preferred for this role:

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
• 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business need

Skills

The following skills are required for this role:

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time
• Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
• Mathematical Reasoning: Ability to use math to solve a problem
• Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action
• Physical Demands: Be mobile and remain upright for extended periods of time
• Team Management and Leadership: Lead by example and set a positive tone for the team

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Pay

The typical pay range for this role is $65.00 - $85.00 per hour. This position is also eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Schedule

Anticipated weekly hours are 36.5, and this is a full-time position. The application window for this opening is expected to close on 10/30/2026.