Pharmacy Clerk, Specialty Pharmacy, PRN

Part-time position, not benefits eligible. Minimum of 8 hours every 2 weeks required.

About the Role

Assists with preparing Mail Order prescriptions for shipment at Wake Forest Baptist Medical Center - Retail Pharmacy: North Tower.

Responsibilities

• Collects patient information, answers questions accurately, accepts payments, and thanks all customers.
• Enters information into the computer database as required by law and follows all cash handling policies and procedures.
• Ensures accurate cash, check, and credit card transactions.
• Answers telephone and refers callers to appropriate personnel when needed.
• Responsible for maintaining the front end of the pharmacy.
• Assists with stock maintenance to ensure quality drug products and supplies are available when needed.
• Performs or assists with stocking and inventory of supplies and products, including unpacking, inspecting items for damage, ensuring accurate pricing, and correct placement.
• Assists with or sets up merchandise displays and reconciles merchandise orders.
• May perform packaging, mailing, and cashiering for mailed prescriptions.
• Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building.
• Interacts with customers by providing a high level of customer care and service in a positive and professional manner.
• Responsible for gathering patient information, providing answers to questions, processing payments, maintaining the security of cash, and stocking the front end of the pharmacy.

Requirements

• High School Diploma or GED equivalent.
• Registration or licensure with state board of pharmacy per state of employment requirements.
• No work experience required.

Skills

• Good mathematical skills.
• Attention to detail.
• Good customer service, communication, organization, problem resolution, and process development skills.
• Basic computer skills.
• Ability to work semi-independently within a team environment, be self-motivated, and take initiative appropriately.

Physical Requirements and Working Conditions

• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb, and reach about shoulders throughout the workday.
• Ability to stand for long periods of time.
• Must be able to use hands with fine manipulation when using computer keyboard, cash register, and retail items.
• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above shoulders.
• Requires considerable walking, standing, pushing a mobile cart of approximately 50 pounds, and lifting 35 pounds of material.
• Must have functional vision, touch, and hearing.
• Must be able to speak and be understood by others to communicate effectively.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable diseases.
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs, and changes in temperature and humidity.
• Operates all equipment necessary to perform the job.
• Flexibility to travel between pharmacy locations.

Pay

Pay range: $18.85 - $28.30 per hour.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards for eligible positions, including:

• Compensation: Base pay within the listed range based on qualifications, skills, experience, and training; premium pay for shift, on-call, and other select roles; incentive pay for select positions; annual performance-based increases.
• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Retirement: defined contribution plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs may depend on FTE or status (e.g., full-time, part-time, per diem, temporary).