Pharmacy Billing Specialist (M-F 930a-6p EST)

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships. SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

About the Role

The Pharmacy Billing Specialist is responsible for collecting posting and managing patient account payments. The position is responsible for submitting patient claims to insurance companies and following up on claims with insurance companies.

Responsibilities

This position has no direct supervisory responsibilities.

• Preparing and submitting clean claims to various insurance companies either electronically or by paper
• Answering questions from patients clerical staff and insurance companies
• Identifying and resolving patient billing complaints
• Preparing reviewing and sending patient statements
• Evaluating patient’s financial status and establishing budget payment plans; following and reporting the status of delinquent accounts
• Reviewing accounts for possible assignments and making recommendations to the Billing Supervisor
• Prepares information for the collection agency
• Performing various collection actions including contacting patients by phone; correcting and resubmitting claims to third-party payers
• Participating in educational activities and attending monthly staff meetings
• Maintaining the strictest confidentiality; adhering to all HIPAA guidelines and regulations

Requirements

1 year of medical billing and collections practice experience preferred. Knowledge of basic medical coding and third-party operating procedures and practices preferred. Knowledge of business office procedures.

Pharmacy Technician Certification required (PTCB or NHA). Indiana and Pennsylvania State Pharmacy Technician license required, or willing to obtain before start date.

Work is performed indoors with potential for exposure to safety and health hazards related to a home office environment. Could periodically travel to other office and operational sites. Prolonged periods of sitting at a desk and working on a computer.

Skills

• Detail-oriented and accurate
• Ability to operate a computer computer software and basic office equipment
• Ability to operate a multi-line telephone system
• Skilled in answering a telephone in a pleasant and helpful manner
• Ability to read understand and follow oral and written instructions
• Ability to establish and maintain effective working relationship with patients associates and the public
• Proficiency in reading writing and speaking English in required

Benefits

• Competitive Medical, Dental, and Vision Insurance
• HSA/FSA
• Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
• Voluntary Life Insurance for Self, Spouse and Dependent
• Company-paid Basic Life Insurance and Long Term Disability
• Retirement plan and Employer match contribution with Profit Share
• Tuition Reimbursement program
• Company perks and Discount program
• Engaging Wellness and Financial Education Resources
• Employee Assistance Program
• Incentive Plans