Pharmacy Automation & Compliance Technician

Key Responsibilities

• Monitor, investigate, and resolve controlled substance discrepancies, ensuring compliance with DEA and institutional policies
• Perform routine narcotic reconciliations and support diversion prevention audits and documentation
• Manage daily operations of automated dispensing cabinets, including user access, security controls, medication stocking, and discrepancy resolution
• Provide staff training, troubleshooting, and support for workflow optimization within automated dispensing systems
• Oversee Drug Supply Chain Security Act (DSCSA) compliance, including transaction verification, tracing, and vendor coordination
• Manage medication recalls, expired drug returns, and documentation processes through vendors such as Inmar
• Support procurement and inventory functions by monitoring shortages, purchasing trends, and cost-containment initiatives
• Participate in regulatory inspections, internal audits, medication safety initiatives, and performance improvement projects
• Provide operational backup support and assist with departmental initiatives and other duties as assigned

Qualifications

• High school diploma or equivalent (Associate’s degree preferred)
• Active Illinois Pharmacy Technician registration (or eligible)
• Minimum 3–5 years of hospital pharmacy experience preferred
• Demonstrated experience with automated dispensing cabinets
• Experience with controlled substance management and reconciliation
• Proficiency with pharmacy information systems and EMRs
• Strong computer and documentation skills

Preferred Qualifications

• Certified Pharmacy Technician (CPhT)
• Experience with DSCSA compliance programs
• Experience managing recalls and returns (Inmar)
• Knowledge of procurement and supply chain processes
• Familiarity with Meditech, Cerner, EPIC or similar EMR systems
• Experience supporting regulatory surveys and audits