Pharmacy Assistant | Employee Mail Order | Full-Time

Principle Duties and Responsibilities

• Aid pharmacists and pharmacy technicians in providing timely, efficient, cost-effective, and appropriate pharmaceutical care to the patient community.
• Maintain a clean and orderly work area, removing all trash within the pharmacy to the appropriate indoor and outdoor receptacles.
• Break down a pallet of shipping supplies for medications and store them safely and securely in the dedicated shipping supply storage room area, as well as restock the pharmacy shipping stations with necessary packaging supplies for dry and cold-chain deliveries.
• Complete assignments in the shipping workflow under the direct supervision of pharmacist or pharmacy technician supervisor, following applicable standard operating procedures for medication deliveries.
• Ensure medications are delivered to patients accurately and on time, meeting courier afternoon deadlines.
• Answer telephone calls within ChristianaCare standards for telephone etiquette, greeting patients and fellow Caregivers coming into the pharmacy in a courteous and friendly manner.
• Securely collect credit payment information from customers for their prescription co-pays, protecting private cardholder information in accordance with hospital requirements.
• Enter the required patient payment information for prescriptions in the pharmacy point of sale systems and make credit card adjustments for refunds or overcharges when appropriate.
• Ensure a favorable patient experience for customers related to their payment information and accurate shipping address on file for their medications.
• Provide exceptional customer service to all internal and external customers.
• Maintain low error rates at the point of sale & shipping software workstations to ensure efficiency and effectiveness in the delivery of medications to our customers.

Education and Experience Requirements

• Minimum high school diploma or equivalent.
• Some experience in receiving and putting away boxes.
• Some experience in preparing items to be shipped.
• Some experience in using a computer.
• Some experience in customer service answering / making phone calls.
• Some experience in operating a point-of-sale system & collecting electronic payments.

ChristianaCare Offers

• Incredible Work/Life benefits including medical/dental/vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• This position has a starting rate of $17.32 per hour, with automatic increases to $20.34 per hour after six months and $21.34 per hour after one year of continuous employment.

Pay and Benefits

The actual salary within this range offered to a successful candidate will depend on individual factors including skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date and EEO Information

Post End Date: Jul 13, 2026
EEO Posting Statement: ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.

To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/.