Pharmacist- Patient & Clinical Support

About the role

Hallandale Pharmacy is a trusted, community-focused pharmacy dedicated to providing exceptional patient care, personalized medication solutions, and outstanding service. We specialize in custom compounding and collaborate with healthcare professionals nationwide to enhance patient well-being. As a 503A pharmacy, we adhere to the rigorous standards of the United States Pharmacopeia to ensure the highest quality and compliance in every prescription.

Responsibilities

• Provide detailed product information on compounded injectables, topicals, nasal, and oral medications.
• Support clinics and patients with dosing, administration, and side effect management.
• Assist with both on-label and off-label therapy inquiries in accordance with professional standards.
• Communicate effectively via Salesforce, phone, and email, ensuring clarity, empathy, and professionalism.
• Educate patients and clinics on therapy expectations, adherence, and safe handling practices.
• Support onboarding teams, phone agents, billing, and staff pharmacists with clinical guidance.
• Participate in daily and weekly workflow planning with the Lead Clinical Pharmacist.
• Contribute to training sessions to maintain team-wide clinical competency.
• Update patient profiles with accurate and current prescription data on LifeFile.
• Affiliate with maintaining organized and up-to-date digital or physical prescription records.
• Prescription Verification:
  • Review and cross-check prescription data for accuracy and compliance with pharmacy and regulatory guidelines.
  • Identify and report discrepancies or missing information to the appropriate personnel.
• Use pharmacy software systems efficiently to input and retrieve data.
• Report system errors or technical issues to IT or the appropriate department
• LifeFile (Preferred)
• Salesforce (Preferred)

Skills & Abilities

• Strong knowledge of commercial pharmaceutical therapies.
• Excellent communication skills, both verbal and written.
• Proficiency in Salesforce, with strong multitasking and prioritization abilities.
• High attention to detail and professional etiquette in client interactions.
• Proficiency in LifeFile

Education & Experience

• Doctor of Pharmacy (PharmD) or equivalent.
• Active pharmacist license (state-specific as required).
• Compounding pharmacy or specialty practice experience is a plus.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• May require working shifts

Benefits

• Parental leave
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid sick time
• Paid jury duty
• Bereavement leave
• Employee assistance program
• Disability insurance
• Paid holidays

Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.