Pharmacist Local Specialty

About the role

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Oversees the daily operations of the pharmacy department and is accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners).

Responsibilities

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
• Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience.
• Manages the daily operation of the pharmacy department.
• Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
• Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
• Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
• Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
• Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of patients and team members, and ensures adherence to applicable government regulations and laws.
• Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of third-party pharmacy systems and procedures to lessen payment rejections.
• Solves third-party rejection problems promptly and resubmits rejected claims for payment promptly.
• Manages and controls Prescription Department inventory.
• Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.
• Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures.
• Ensures proper licensure of all pharmacy department personnel.
• Confirms pharmacy department employees are trained in all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management).
• Reaffirms with all pharmacy department personnel, regularly, their obligations regarding prescription dispensing only in good faith.

Qualifications

• BS in Pharmacy or Pharm D Degree from an accredited educational institute.
• Current pharmacist license in the states within the district.
• At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
• Completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Skills

• Effective communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of pharmacy software and technology systems.
• Understanding of federal and state laws and regulations governing pharmacies.

Benefits

The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits.

Pay

$87,859 - $168,896

Schedule

Full-time