Pet Resort Guest Service Representative, Part Time
K9 Resorts Luxury Pet Hotel · Grand Rapids, MI · 3 wk ago
On-siteCustomer ServicePart-time
Pet Resort Guest Service Representative Responsibilities
- Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
- Greet all customers entering the building.
- Perform check-in and check-out procedures, as well as reservation processes, in the POS system.
- Take custody of pets and ensure they are properly placed in the designated area of the building.
- Answer telephone inquiries.
- Provide tours of the facility to potential customers when necessary.
- Feed and medicate all dogs.
- Provide personal playtimes for dogs when requested.
- Perform body checks to identify pre-existing conditions and/or injuries.
- Perform tasks as requested by management, including:
- Sanitation of the lobby, boarding, and daycare accommodations.
- Manning daycare.
- Bathing dogs.
Requirements
- Ability to lift at least 20 lbs.
- High school diploma or equivalent required.
- Some weekend and holiday hours are required.
- An enthusiastic personality is comfortable selling.
- Positive, professional and hardworking
Benefits
- 401(k) matching
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement