Jobs · Customer Service · Michigan

Pet Resort Guest Service Representative, Part Time

K9 Resorts Luxury Pet Hotel · Grand Rapids, MI · 3 wk ago
On-siteCustomer ServicePart-time

Pet Resort Guest Service Representative Responsibilities

  • Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
  • Greet all customers entering the building.
  • Perform check-in and check-out procedures, as well as reservation processes, in the POS system.
  • Take custody of pets and ensure they are properly placed in the designated area of the building.
  • Answer telephone inquiries.
  • Provide tours of the facility to potential customers when necessary.
  • Feed and medicate all dogs.
  • Provide personal playtimes for dogs when requested.
  • Perform body checks to identify pre-existing conditions and/or injuries.
  • Perform tasks as requested by management, including:
    • Sanitation of the lobby, boarding, and daycare accommodations.
    • Manning daycare.
    • Bathing dogs.

Requirements

  • Ability to lift at least 20 lbs.
  • High school diploma or equivalent required.
  • Some weekend and holiday hours are required.
  • An enthusiastic personality is comfortable selling.
  • Positive, professional and hardworking

Benefits

  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement

Similar jobs