Pet Resort Guest Service Representative
K9 Resorts Luxury Pet Hotel · Brooklyn, NY · 1 mo ago
On-siteOTHRFull-time
Benefits
- Employee discounts
- Free uniforms
- Opportunity for advancement
Responsibilities
- Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
- Greet all customers entering the building.
- Perform check-in/check-out and reservation procedures in the POS system.
- Take custody of pets and ensure they are properly placed in the building.
- Answer telephone inquiries.
- Provide tours of the facility to potential customers when necessary.
- Feed and medicate all dogs.
- Provide personal playtimes for dogs when requested.
- Perform body checks to identify pre-existing conditions and/or injuries.
- Perform tasks as requested by management, including:
- Sanitation of the lobby, boarding, and daycare accommodations.
- Monitoring daycare.
- Bathing dogs.
Qualifications
- Ability to lift at least 20 lbs.
- High school diploma or equivalent required.
- Salesmanship personality and comfort.
- Outgoing, positive, and enthusiastic personality.
Company Overview
As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment.