Pet Resort Guest Service Representative

Job Summary

Responsibilities

• Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
• Greet all customers entering the building.
• Perform check-in/check-out and reservation procedures in the POS system.
• Take custody of pets and ensure they are properly placed in the building.
• Answer telephone inquiries.
• Provide tours of the facility to potential customers when necessary.
• Feed and medicate all dogs.
• Provide personal playtimes for dogs when requested.
• Perform body checks to identify pre-existing conditions and/or injuries.
• Perform tasks as requested by management, including:
• Sanitation of the lobby, boarding, and daycare accommodations.
• Manning daycare.
• Bathing dogs.

Requirements

• Able to lift at least 20 lbs.
• High school diploma or equivalent required.
• Some weekend and holiday hours are required.
• Personality traits: Salesmanship, outgoing, positive, and enthusiastic.

Qualifications

• Love for dogs.
• Energetic, reliable team player.

Skills

• None specifically listed.

Benefits

• Opportunities for growth within the company.

Pay

N/A

Schedule

Some weekend and holiday hours are required.

Benefits

• Opportunities for growth within the company.