Jobs · OTHR · New Mexico

Personal Service Representative- St. Michael's Branch

State Employees Credit Union of New Mexico · Santa Fe, NM · 3 wk ago
OTHRFull-time

About the role

Personal Service Representatives are essential in providing exceptional customer service at St. Michael's Branch. They are responsible for greeting customers, assisting with inquiries, and ensuring a positive customer experience.

Responsibilities

  • Greet and assist customers in person and over the phone.
  • Handle customer complaints and resolve issues efficiently.
  • Process transactions and provide accurate information about products and services.
  • Follow up with customers to ensure satisfaction and gather feedback.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills and the ability to work independently and as part of a team.
  • Basic computer skills, including proficiency in Microsoft Office applications.
  • Ability to work flexible hours, including evenings and weekends.

Qualifications

  • Experience in a customer service role is a plus.
  • Strong problem-solving and interpersonal skills.
  • Passion for providing excellent customer service.

Skills

  • Customer service skills.
  • Effective communication skills.
  • Computer literacy.

Benefits

  • Competitive salary.
  • Incentive-based compensation plan.
  • Vacation and sick time.
  • Potential for advancement within the company.

Pay

  • $15.00 per hour.

Schedule

  • Flexible schedule with evening and weekend availability.

Contact Information

To apply, please fill out the form below or contact us at [contact information].

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