Personal Service Representative- St. Michael's Branch
State Employees Credit Union of New Mexico · Santa Fe, NM · 3 wk ago
OTHRFull-time
About the role
Personal Service Representatives are essential in providing exceptional customer service at St. Michael's Branch. They are responsible for greeting customers, assisting with inquiries, and ensuring a positive customer experience.
Responsibilities
- Greet and assist customers in person and over the phone.
- Handle customer complaints and resolve issues efficiently.
- Process transactions and provide accurate information about products and services.
- Follow up with customers to ensure satisfaction and gather feedback.
Requirements
- High school diploma or equivalent.
- Excellent communication skills and the ability to work independently and as part of a team.
- Basic computer skills, including proficiency in Microsoft Office applications.
- Ability to work flexible hours, including evenings and weekends.
Qualifications
- Experience in a customer service role is a plus.
- Strong problem-solving and interpersonal skills.
- Passion for providing excellent customer service.
Skills
- Customer service skills.
- Effective communication skills.
- Computer literacy.
Benefits
- Competitive salary.
- Incentive-based compensation plan.
- Vacation and sick time.
- Potential for advancement within the company.
Pay
- $15.00 per hour.
Schedule
- Flexible schedule with evening and weekend availability.
Contact Information
To apply, please fill out the form below or contact us at [contact information].
* Fields are required.