Personal Service Representative - Albuquerque Branch

Duties/Responsibilities

• Represent the credit union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions.
• Accurately performs all teller functions including, but not limited to, deposits, withdrawals, transfers, payments, processing of night deposit and mail transactions, cash advances, and issuance of official checks.
• Open new accounts and service existing accounts.
• Set up new account files and provide members with all necessary information for membership.
• Cross sell deposit, loan and automated services to members and complete all necessary paperwork, and system file maintenance necessary to complete the transaction.
• Cross sell, interview and process all types of loan applications for members.
• Complete all verifications and documents needed for loans and follow up as needed or necessary i.e., title work.
• Perform all other assigned duties.

Required Skills/Abilities

• Excellent verbal and written communication skills are necessary
• Strong attention to detail
• Must be a self-starter and be able to work independently
• Be able to adapt to change
• Patience, tact, enthusiasm, and positive attitude toward the staff, Members and general public

Qualifications

• Excellent verbal and written communication skills are necessary
• Must have knowledge of office machines and equipment and be able to type
• Patience, tact, enthusiasm and positive attitude toward the members and general public

Physical Requirements

• Requires sitting for long periods of time, some standing, walking, kneeling, stooping, bending, lifting, grasping and fine hand coordination.
• Visual and aural acuity required.
• Finger and hand dexterity required.
• Must be able to lift 15 pounds maximum, with occasional lifting and/or carrying of objects weighing up to 10 pounds.
• Requires ability to remain calm under stressful situations.
• Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union

State Employees Credit Union offers a highly competitive benefits package.

Applications must be received by Human Resources.

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.