Personal Lines Underwriter/Broker

About the Role

In this role, you'll help service and manage personal lines accounts while balancing underwriting judgement with day-to-day client support. You'll review insurance applications for property and casualty cover, assess the risk using details such as property value, location, usage, and safety features, and decide whether to accept, amend, or decline the risk within set underwriting guidelines. You'll also work closely with colleagues in the field to gather the information you need to support clear, well-reasoned underwriting decisions. This is a role where service, accuracy, and sound judgement come together, with both production and service goals to work towards.

How You'll Make An Impact

• Manage assigned accounts from both a service and underwriting point of view, making sure each one is handled with care and in line with agreed guidelines
• Review applications, weigh up risk information, and help shape policy decisions that are fair, consistent, and well supported
• Stay close to the field teams, asking the right questions and building the information needed to defend underwriting decisions
• Keep an eye on production and service goals, helping to make sure accounts are moved forward efficiently while giving clients and colleagues the support they need

What You'll Bring To The Role

• Ability to review personal lines insurance applications and make underwriting decisions using set guidelines
• Comfort assessing risk using information such as property value, location, usage, safety features, and other relevant details
• Ability to decide when to accept, amend, or decline a risk and explain the reason clearly
• Confidence gathering information from field contacts and using it to support underwriting decisions
• Ability to manage assigned accounts while keeping service and production goals in view
• Clear communication with colleagues and partners, using plain language to explain decisions and ask for the information you need
• Organised, accurate work style focused on follow-through
• Comfort balancing day-to-day servicing with underwriting work

Requirements

• Bachelor's degree and 3 years related experience required
• Working knowledge of Microsoft Windows applications and Microsoft Office
• Assignments are broad in nature and usually require originality and ingenuity

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact