Personal Lines Underwriter

Status: Exempt. Based out of our West Creek Office (12580 West Creek Pkwy, Richmond, VA 23238) with a hybrid schedule: 2 days in office, 3 days at home after training and probationary period.

About the role

Join the high-performing underwriting team at Virginia Farm Bureau, Forbes’ 2025 & 2026 #1 Homeowners Insurer. This role focuses on exceptional service, strong agency partnerships, profitable growth, and long-term success.

Full-time position: fully in-office during training, then hybrid (2 days in office, 3 days at home). Schedule: Monday–Friday, 8:30 AM–5:00 PM with a 1-hour lunch break (37.5 hours per week).

Responsibilities

• Accept, modify, or reject applications submitted by agents using reports (MVR, CLUE, inspection reports, etc.).
• Evaluate and monitor existing accounts to confirm continued acceptability.
• Review change requests, updated information, and obtain additional documentation as needed.
• Clearly communicate underwriting decisions with assigned agents.
• Cultivate strong relationships with agents through education, technical assistance, and superior service.
• Collaborate with agents, Policy Services, Claims, Management, and other internal departments.
• Travel to agents’ offices within Virginia (approximately 10% of duties).
• Review claim files, confirm repairs, and follow up with agents as needed.
• Manage workload by prioritizing tasks to meet deadlines.
• Perform other duties as assigned by Manager or Vice President.

Requirements

• Bachelor’s degree or equivalent work experience.
• 3 years of Property & Casualty experience.

Skills

• High level of initiative, motivation, and commitment.
• Strong team orientation and collaboration skills.
• Proven decision-making ability.
• Customer-focused (agents and insureds).
• Strong interpersonal and communication skills.
• Detail-oriented with a high degree of emotional intelligence (EQ).
• Prior underwriting experience (preferred).
• Insurance coursework or related designations (CPCU, CIC, AINS, AIS, etc.) (preferred).
• Computer literacy with proficiency in ImageRight, FINYS, Microsoft Word, and PowerPoint.

Benefits

• Exceptional benefits package, including medical and dental insurance available on your first day.
• Generous employee 401K contribution.
• Paid training and continuing education reimbursement.
• Ongoing job development and support.
• Excellent Paid Time Off (PTO) plan.

Pay

$49,000–$58,000 annually.