Personal Lines Insurance Account Manager - Tampa, FL

About the role

We are in need of a passionate, hard working, and experienced Personal Lines Account Manager to assist with client services and retention within one of our local offices. We are a rapidly growing independent agency with over 75+ locations across the United States. We have access to 150+ carriers which equates to much higher retention and customer satisfaction!

Key Responsibilities

• Establish and develop exceptional customer relationships
• Provide prompt, accurate, and friendly customer service
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes
• Provide policy reviews as appropriate and remarketing policy renewals as needed for clients
• Contribute to individual goals and agency success by following our set retention processes

Required Skills And Licensing

• Property and Casualty license
• Pass background check
• Customer service experience
• Strong verbal/written communication skills
• Good operational computing/typing (45+ WPM - Microsoft Office Suites, Internet Browsers)
• Confident self-starter who works well independently
• Strong problem-solving capabilities
• Ability to multi-task