Personal Lines Account Manager | Client-Focused Agency - 10231

About the role

A growing, employee-focused insurance organization is seeking a Commercial Lines Account Manager to join its collaborative team. This is an opportunity to work alongside experienced industry professionals in a culture that values teamwork, accountability, and long-term career growth.

Responsibilities

• Manage an assigned book of Commercial Lines business, including renewals, endorsements, policy changes, and day-to-day servicing
• Serve as a trusted resource for clients, providing proactive service and coverage guidance
• Build and maintain strong relationships with clients, carrier partners, and internal stakeholders
• Support new business initiatives alongside Producers and Account Executives
• Review client exposures and assist in identifying appropriate coverage solutions
• Prepare and process policy documents, certificates of insurance, binders, and related documentation
• Assist with billing inquiries, account reconciliations, and payment follow-up
• Partner with carriers and team members to ensure a seamless client experience

Requirements

• Active Property & Casualty License
• 3+ years of Commercial Lines insurance experience preferred
• Strong customer service and relationship management skills
• Excellent communication and organizational abilities
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Detail-oriented with strong analytical and problem-solving skills
• Experience with agency management systems such as Applied Epic is a plus
• Collaborative mindset with the ability to work both independently and as part of a team

Qualifications

• High school diploma or equivalent
• Undergraduate degree preferred

Skills

• Commercial Lines insurance knowledge
• Client relationship management
• Policy administration
• Communication and organizational skills
• Problem-solving and analytical skills

Benefits

Comprehensive medical, dental, and vision benefits

Supportive, team-oriented culture

Career advancement opportunities

Collaborative leadership team

Stable and growing organization

Meaningful work with long-term client relationships

Pay

Salary range: $50,000 – $60,000 annually, with flexibility based on experience and qualifications.

Competitive benefits package. 401(k) plan with company match. Paid time off.

Schedule

Hybrid work environment