Personal Injury Lien Negotiator

Responsibilities

• Negotiate reductions of medical liens, provider balances, letters of protection, and outstanding medical bills for settled personal injury cases.
• Review settlement statements, medical expenses, and case documentation to develop effective negotiation strategies.
• Communicate directly with medical providers, billing departments, lienholders, collection agencies, and other third parties to secure favorable reductions.
• Absorb and resolve discrepancies in medical bills, liens, and settlement-related expenses.
• Maintain regular follow-up with providers and lienholders to ensure timely completion of negotiations.
• Accurately document negotiations, communications, and supporting records within the firm's case management system.
• Collaborate closely with attorneys, settlement coordinators, case managers, and accounting personnel to facilitate efficient case disbursement.
• Manage a high-volume caseload while consistently meeting internal deadlines and maintaining exceptional attention to detail.
• Escalate complex or disputed lien matters to attorneys when additional legal intervention is required.

Qualifications

• Minimum of 2+ years of experience negotiating medical liens and settlement reductions within a personal injury law firm or settlement department.
• Strong understanding of personal injury settlements, medical billing, lien resolution, and the disbursement process.
• Demonstrated success negotiating with medical providers, lienholders, collection agencies, and other third parties.
• Experience with Filevine or similar legal case management software strongly preferred.
• Excellent written and verbal communication skills.
• Strong analytical skills with the ability to identify billing discrepancies and resolve complex lien issues.
• Highly organized with the ability to manage multiple cases and meet deadlines in a high-volume environment.
• Ability to work independently while collaborating effectively with attorneys, case managers, and accounting staff.
• Spanish fluency is a plus.