Personal Injury Legal Settlement & Closing Specialist
About the Role
We are seeking an experienced Bilingual (English/Spanish) Plaintiff Personal Injury Legal Settlement & Closing Specialist who has a proven track record of independently managing the settlement and reductions process from assignment through final disbursement. The ideal candidate is a skilled negotiator who understands how to maximize client recoveries while delivering an exceptional client experience. This is a high-volume, production-driven role for a professional who takes ownership, communicates confidently with clients, medical providers, insurance carriers, and lienholders, and thrives in a fast-paced environment where accountability, efficiency, and measurable results are expected. This position is 100% onsite in our Miami Lakes office.
What You'll Do
Settlement Reductions
- Independently manage reductions from assignment through final resolution.
- Negotiate hospital liens and medical provider balances.
- Negotiate reductions with healthcare providers, lienholders, and insurance companies.
- Apply effective negotiation strategies to maximize client recoveries.
- Monitor reduction timelines and proactively resolve delays.
Settlement Closings
- Prepare and/or review settlement statements and closing documentation.
- Verify settlement calculations and disbursement accuracy.
- Coordinate final settlement processing.
- Ensure all documentation is complete before disbursement.
Case Management
- Coordinate with clients, attorneys, providers, insurance carriers, and lienholders.
- Obtain and review medical bills, records, and lien documentation.
- Maintain complete and accurate documentation in Litify.
- Prioritize workflow to ensure timely case progression.
Client Service
- Provide proactive updates throughout the settlement process.
- Deliver exceptional client service during the final stage of representation.
- Resolve client questions professionally and efficiently.
Performance Expectations
Success in this role will be measured by your ability to:
- Independently manage a high-volume reductions pipeline.
- Negotiate hospital and provider reductions that maximize client recoveries.
- Meet or exceed departmental KPIs.
- Maintain efficient turnaround times.
- Produce accurate settlement statements and disbursement documents.
- Manage competing priorities without sacrificing quality.
- Demonstrate accountability and ownership from intake through resolution.
- Effectively manage backlogs while keeping cases progressing.
- Deliver exceptional client communication and service.
Qualifications
- Minimum 1 year of recent experience as a Plaintiff Personal Injury Settlement Specialist, Closing Specialist, Reductions Specialist, or similar role within a Plaintiff Personal Injury law firm.
- Fluent in English and Spanish.
- Experience independently negotiating hospital liens, hospital bills, medical provider balances, medical bills, and settlement reductions.
- Experience managing settlement reductions from intake through resolution.
- Experience preparing or reviewing settlement statements.
- Experience handling settlement disbursements.
- Experience managing multiple active settlement files simultaneously.
- Strong organizational skills and attention to detail.
- Excellent negotiation, communication, and problem-solving skills.
- Ability to work onsite Monday through Friday in Miami Lakes.
Preferred Qualifications
- Experience using Litify.
- Experience using Salesforce.
- Experience working in a high-volume Plaintiff Personal Injury practice.
- Demonstrated history of meeting or exceeding KPIs.
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Life Insurance
- Short-Term & Long-Term Disability
- Supplemental Insurance Options
- 401(k) with Company Match
- Paid Time Off
- Employee Assistance Resources