Personal Injury Case Manager

About the role

Our client is seeking a Personal Injury Case Manager with 3+ years of experience to independently manage high-volume pre-litigation cases. This is a 100% onsite position located in Century City; onsite experience is strongly preferred.

Responsibilities

• Independently manage high-volume pre-litigation personal injury cases from intake through settlement preparation.
• Maintain ongoing client communication, coordinate medical treatment/appointments, request medical records, and ensure quality client care.
• Manage case files, including opening/closing files, calendaring events, insurance claims, and case development.
• Resolve property damage (PD), loss-of-use claims, and coordinate Medi-Cal/Medi-Care lien reporting and resolution.
• Prepare complete files for demand writers and settlement, including medical documentation and supporting case materials.

Qualifications

• 3+ years of plaintiff-side personal injury case management experience with strong pre-litigation expertise.
• Proven ability to independently manage a high-volume caseload of 80+ files with minimal supervision.
• Fluent English/Spanish bilingual communication skills preferred.
• Strong understanding of the injury claims process, medical terminology, treatment coordination, and medical records.
• Excellent client communication, follow-up, organization, and problem-solving skills; complex/high-value case experience preferred.

Pay

$30-$40/hour, depending on experience.

Benefits

• Respectful, collaborative team environment focused on employee care.
• Investment in technology and streamlined processes to support case management.
• Challenging, fast-paced, and interesting plaintiff personal injury caseload with opportunities to handle complex/high-value matters.