Personal/Executive Assistant to the CEO

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. We are a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and help people with opioid use disorder start their path to recovery. Our comprehensive approach, the gold standard in care, has been shown to prevent deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with locations in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

About the role

This position is a Personal/Executive Assistant to the CEO, responsible for managing both personal and professional aspects of the CEO’s life to ensure seamless operations.

Responsibilities

• Personal & Professional Calendar Management
  • Manage personal calendars, appointments, birthdays, anniversaries, special events, and family commitments.
  • Manage the CEO’s work calendar, scheduling meetings and resolving conflicts.
  • Coordinate schedules among family members and personal service providers.
  • Ensure important dates and obligations are planned and executed seamlessly.
• Personal Travel Coordination
  • Arrange personal and family travel, including vacations, holidays, transportation, accommodations, passports, and travel documentation.
  • Prepare comprehensive travel itineraries.
  • Monitor travel plans and resolve issues as they arise.
• Household Operations Management
  • Oversee day-to-day household operations and logistics.
  • Coordinate household vendors, contractors, service providers, and maintenance projects.
  • Manage household systems and ensure operational efficiency.
• Personal Financial Administration
  • Assist with management of household budgets and recurring expenses.
  • Coordinate bill payments, memberships, subscriptions, and reimbursements.
  • Organize and maintain financial records and personal documentation.
• Personal Correspondence & Communications
  • Draft personal correspondence, invitations, thank-you notes, holiday communications, and family-related communications.
  • Coordinate communications with advisors, schools, medical providers, attorneys, accountants, and other personal contacts.
• Event & Lifestyle Management
  • Organize family gatherings, celebrations, parties, and special occasions.
  • Coordinate memberships, club activities, social engagements, and charitable commitments.
  • Manage gift purchasing and gift-giving initiatives throughout the year.
• Family & Personal Administration
  • Maintain important family records, licenses, registrations, memberships, and passports.
  • Organize personal databases, contact lists, and digital records.
  • Coordinate appointments related to healthcare, wellness, education, and professional services.
• Research & Special Projects
  • Research products, services, travel options, vendors, schools, and major personal purchases.
  • Support personal business ventures, real estate activities, and special family projects.
  • Coordinate transitions such as relocations, school enrollments, and household changes.
• Philanthropic & Community Activities
  • Support charitable initiatives, volunteer commitments, and philanthropic efforts.
  • Coordinate donations, sponsorships, and community engagement activities.
• Proactive Personal Support
  • Anticipate family and household needs before they arise.
  • Resolve personal matters independently and with minimal direction.
  • Handle urgent requests and changing priorities with discretion and efficiency.

Requirements

• Bachelor’s Degree preferred (or high school diploma and 5+ years of experience).
• 2+ years of experience in administrative support, house management, and/or personal assistant roles.
• Personal car and current driver’s license required.
• Exceptional organizational and multitasking abilities.
• Experience managing household operations and complex personal logistics.
• Strong communication and interpersonal skills.
• High level of discretion when handling confidential personal information.
• Ability to work independently and anticipate needs proactively.
• Spanish Language proficiency strongly preferred.

Skills

• Absolute Confidentiality
• Relationship Management
• Household Operations
• Anticipation & Proactive Support
• Financial Administration
• Event Coordination
• Attention to Detail
• Resourcefulness/Problem Solving
• Professional Judgment
• Flexibility & Adaptability

Location

Greenville, SC (must be local).

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Variety of 401K options including a match program with no vesting period
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health Day
• Calm subscription for all employees