Personal Banking - Teller

About Us

Our culture is built on Relationships. Fairness. Simplicity®. We believe in common sense—doing what we say, saying what we do, and treating clients as individuals, not numbers. Our Bankers understand the complexities of people’s lives and offer simple solutions. When you join our company, you have the opportunity to make an impact beyond our walls through banking relationships, investing, grants, and volunteerism. We are committed to Equity, Diversity, and Inclusion, fostering a welcoming and empowering environment for all associates. This role is ideal for someone looking to build a career in finance, with training, coaching, and opportunities for advancement.

About the Role

As a Teller, you will work as an individual contributor in a structured environment with clear processes and expectations. This role involves providing exceptional service to a diverse audience while performing routine, transactional, operational, and client support tasks. You will work toward individual and banking center sales and service goals, assist other departments as needed, and build rapport with clients and fellow associates.

Responsibilities

• Perform routine, transactional, operational, and client support tasks.
• Work toward individual and banking center-specific sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates while treating everyone with respect.
• Adhere to established guidelines, structure, and policies.
• Deliver detailed and accurate work.

Requirements

• High school diploma or equivalent.

Desired Skills

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful cash handling experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• Culture that values people as our greatest asset and prioritizes clarity and simplicity.
• Decisions are made efficiently, fairly, and locally, with success tied to the communities we serve.
• May require physical tasks such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Ability to work overtime as needed (typically no more than 5%).
• Flexible scheduling based on business needs.

Incentives and Benefits

• Eligible to participate in a scorecard-based incentive plan, with monthly earnings based on performance metrics.
• Comprehensive benefits package including insurance, 401k, and an associate stock purchase program.
• Paid time off and associate banking perks.

The Bank is committed to providing reasonable accommodations for qualified applicants and associates. We are an equal opportunity employer and proud to be a drug-free workplace.