Personal Banking - Teller

About Us

Common sense has never been common. If it were, the world would be a different place—things would run smoothly and on time, people would do what they say and say what they do, and everything would be fair without unnecessary small talk. At our company, bankers see clients as individuals—dads, moms, graduates, or business owners—not just numbers. Our Bankers understand the complexities of people’s lives and offer simple solutions built on Relationships, Fairness, and Simplicity.

When you choose our company, you have an opportunity to make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion, promoting growth, revitalization, and sustainability in the communities we serve through banking relationships, investing, grants, and volunteerism. We believe these values are essential to building a successful organization and a positive, results-driven culture where all associates feel welcome and empowered.

About the Role

This position is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

As a Teller, you will:

• Work as an individual contributor at a steady pace with clear direction, established processes, and minimal dependence on others to achieve results.
• Provide support and service in a non-competitive environment, delivering detailed and accurate work by adhering to specific guidelines.
• Actively participate in maintaining guidelines, structure, and policies while collaborating with others.
• Meet and provide exceptional service to a diverse audience, performing routine transactional, operational, and client support tasks.
• Work toward individual and banking center-specific sales and service goals.
• Assist other departments as needed, build rapport with clients and associates, and treat everyone with respect regardless of status or position.

Requirements

Minimum Requirements:

• High school diploma or equivalent.

Desired Skills:

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful cash handling experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

Our culture values people as our greatest asset. We pride ourselves on bringing clarity and simplicity to associates and clients, making decisions efficiently, fairly, and locally. Our success is tied to the communities we serve, and we strive to meet the individual needs of applicants and associates.

• Certain tasks may require the ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead.
• Flexible scheduling as business needs allow, with occasional overtime (typically no more than 5%).

Incentives and Benefits

• Eligibility to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned monthly based on performance against defined metrics.
• Comprehensive benefits package including insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing reasonable accommodation to qualified applicants and associates to enable them to complete the application process or perform essential job functions. We provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidates for hire must complete a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record. Applicants must be legally authorized to work in the United States, with verification required at the time of hire.