Personal Banking Representative I - Edwards

Essential Duties/Responsibilities

• P Practices exceptional service with customers using available training programs and measurement tools.
• Proficiency in deposit processing duties including cash handling and cash drawer balancing.
• Uses numerous software applications to accomplish daily tasks with minimal errors.
• Understands the features and benefits of Alpine Bank consumer and business products and services.
• Completes New Accounts training; opens and maintains consumer and commercial bank accounts for Alpine Bank customers.
• Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, ATM settlement, vault balancing, vault cash ordering, safe deposit box entry/exit functions, and basic fraud detection and location security.
• Generates correspondence to secure additional customer information to resolve customer concerns.
• Regular and reliable on-site attendance is required as an essential function of this position.
• Performs other duties as assigned.

Job Qualifications

• A customer service oriented individual with excellent written and verbal communication skills.
• Problem solving and analytical ability.
• Good time management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Works well in a team environment.
• Basic mathematical and cash handling skills.
• Basic keyboard navigation ability.
• Exhibits exceptional organizational skills and maintains detailed files and notes for documentation as necessary.
• Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.
• Understanding and application of banking compliance regulations.
• Current possession, or ability to obtain, a Notary Public is a plus.
• Bilingual abilities are a plus.

Working Conditions

• Working Environment: Professional office environment. Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Physical Activities: Standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work while occasionally needing to travel for conferences or meetings.

Starting Rate of Pay

Starting Rate of Pay is from $21.50 to $26.50 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Position anticipated to close May 25, 2026, or until filled.