Jobs · Finance · Michigan

Personal Banker Associate II- Stadium- Ann Arbor

Fifth Third Bank · Ann Arbor, MI · 1 mo ago
FinanceFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Must not create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes benefits description: "Our Total Rewards include comprehensive benefits and differentiated compensation offerings..." and a link to benefits page. Also mentions base salary reflective of range, individual salaries vary based on factors. So we have some info about Pay (base salary range) and Benefits. Schedule? Not mentioned explicitly. There's mention of travel, scheduling flexibility, but not a schedule. Probably not include Schedule section unless explicit. Benefits: we have description of benefits programs. Pay: we have base salary description. Should we include Pay section? The posting says: "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's specific enough? It's not a numeric range but describes. It's still substantive. We'll include Pay. Benefits: we have description of Total Rewards, comprehensive benefits, link. Include Benefits. About the role: we have description of function, program, role. Could be About the role. Responsibilities: list of essential duties. Requirements: Minimum Knowledge, Skills And Abilities Required. Qualifications: maybe same as Requirements? Could combine. But we need separate sections only if content. Could put Requirements as the list of minimum knowledge, skills, abilities. Qualifications maybe include college degree or work experience, experience in financial industry preferred, S.A.F.E. Act registration, etc. Actually those are in Minimum Knowledge, Skills And Abilities Required. So we can have Requirements section covering that. Qualifications maybe not needed. Skills: maybe we can extract skills from responsibilities: consultative sales process, etc. But we might not need separate Skills if covered. We need to avoid filler. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not include duplicated lines. Need to extract content. Let's parse the posting: First paragraph: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." That's marketing fluff; maybe we can keep as About the role? It's generic but could be considered About the role. However it's somewhat boilerplate but still substantive? It's about the company. Might keep as part of About the role. Next: "General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." That's a good About the role / General Function. Then "Essential Duties And Responsibilities" followed by a list of duties (each sentence). We'll put those as

    • . Then "Supervisory Responsibilities None." That's not needed maybe but could be included as a short p? It's not a list; we could include as a p but it's trivial. Might drop as it's not substantive? It says None. Could be omitted as filler? It's not really needed. Probably drop. Then "Minimum Knowledge, Skills And Abilities Required" followed by list items. We'll treat that as Requirements. Then "Working Conditions" paragraph: "Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions." That's about working conditions, not schedule. Could be part of About the role or a separate section? Not among allowed headings; we could incorporate into About the role or maybe a "Working Conditions" not allowed. So we could add to About the role as a paragraph. Then "Personal Banker Associate II- Stadium- Ann Arbor" seems like a title duplicate; ignore. Then "At Fifth Third, we understand the importance of recognizing our employees..." That's benefits description. We'll put in Benefits. Then "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's Pay. Then "Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." That's also Benefits. Then location line: "LOCATION -- Ann Arbor, Michigan 48103". Could be part of About the role or a short p. Not a heading. We'll include as a p maybe under About the role. Then the rest: Attention search firms..., EEO statement, etc. Those are boilerplate to remove. Thus sections: - About the role (h3) containing general function, working conditions, location. - Responsibilities (h3) with ul list. - Requirements (h3) with ul list of minimum knowledge, skills, abilities. - Benefits (h3) with ul list? Actually benefits description is prose; we could make a p. Could also list bullet points but not given. We'll use p. - Pay (h3) with p. We must not include Schedule. Now ensure we don't repeat job title as heading. Not using. Now produce HTML fragment. Let's craft content. About the role paragraph(s): We can combine:

      Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

      Selected candidates are intended to become a Retail Personal Banker II after completing a 4‑8 week on‑boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee‑based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

      Working conditions: normal office environment with extended viewing of computer screens. The program requires the ability to travel within the affiliate for training and scheduling flexibility, and travel outside the affiliate for various classroom training sessions.

      Location: Ann Arbor, Michigan 48103

      That seems fine. Responsibilities: list each duty. Let's extract list: - Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. - Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. - Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. - Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. - Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. - Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. - Provide guidance to CSRs with respect to the sales and referral process. - Promote customer satisfaction with a friendly, helpful demeanor and professionalism. - Act with confidence by answering customer questions and owning customer issues. - Maintain a position of trust and responsibility by keeping all business confidential. - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. - Adhere to established policies and procedures while opening/servicing the full range of Retail products. - Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. - Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. - Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. We'll put each as
    • . Requirements: list from Minimum Knowledge, Skills And Abilities Required: - College degree or work experience providing transferrable skills or combination of education and experience. - Experience in the financial industry preferred. - Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. - Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. - Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. - Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. - This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position. We need to ensure each is a separate
    • . Some sentences are long; we can keep as is. Benefits: combine paragraphs:

      At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

      Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benef

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