Personal Banker Associate II- Ann Arbor Lilley

We need to produce HTML fragment with sections: h3 headings for sections present: About the role? The posting includes description: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." That's like an intro. Then "General Function ...". Then responsibilities list. Then "Supervisory Responsibilities None." Then "Minimum Knowledge, Skills And Abilities Required". Then "Working Conditions". Then location and benefits mention. Also mention base salary range? It says "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S." No specific numbers, so we should not create Pay section because no specific salary. Benefits: mention extensive benefits programs, link. So we can include Benefits section with that description. Schedule? Not mentioned. So we omit Schedule. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections with real content. We have content: maybe "About the role" could be the introductory paragraph. Then "Responsibilities" list. Then "Minimum Knowledge, Skills And Abilities Required" could be under Requirements or Qualifications. The instruction says use those headings exactly: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. We have "General Function" description: could be About the role. Responsibilities: list of duties. Requirements: maybe "Minimum Knowledge, Skills And Abilities Required" plus "College degree or work experience..." etc. Qualifications: maybe "Experience in the financial industry preferred." etc. But we can combine. Skills: maybe "Demonstrated ability to develop comfort level with sales activities..." etc. But we might just put all under Requirements. Better to follow: About the role (intro), Responsibilities (list), Requirements (education/experience), Qualifications (preferred experience, S.A.F.E. Act registration), Skills (sales, math, communication, judgment), Benefits (benefits description). Avoid Pay and Schedule. We must not repeat job title as heading. Not include Job ID. We must remove boilerplate: EEO, legal, scam warning, navigation, cookie, duplicated lines. Also remove "Attention search firms..." etc. Also remove "Personal Banker Associate II- Ann Arbor Lilley" maybe location line? Keep location? The instruction: do not put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. Location is minor metadata; we can include in a short p maybe under About the role or separate? Probably we can include location in a short p after About the role. We must preserve all substantive information. So we need to keep location (Plymouth, Michigan 48170). Also keep benefits link. Keep mention of total rewards, benefits programs. Keep mention of base salary range? Not specific, so we should not create Pay section. But we could mention that salary is reflective of range; but that's vague; better not to include Pay section. We must not include filler like "commensurate with experience". Not present. Now produce HTML. Structure:

About the role

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Location: Plymouth, Michigan 48170.

Then Responsibilities:

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Act with confidence by answering customer questions and owning customer issues.
• Maintain a position of trust and responsibility by keeping all business confidential.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
• Adhere to established policies and procedures while opening/servicing the full range of Retail products.
• Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
• Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
• Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

Supervisory Responsibilities None: we could include as a short p maybe under Responsibilities? But we could add a line:

Supervisory Responsibilities: None.

but not as heading. Probably okay. Then Requirements:

Requirements

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.

Maybe Skills separate? But we already covered many skills. Could create Skills section for things like sales, math, communication, judgment. But we have overlapping. To avoid duplication, maybe combine. But the instruction: Prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Requirements (including qualifications/skills), Benefits. Benefits:

Benefits

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

We should not include the base salary vague statement. Could include a short p about compensation: "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." This is somewhat vague but still substantive? It's not a specific number, but it's still info about compensation. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state base salary reflective of range, but not specific numbers. It's still stating something about pay. Should we include a Pay section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state something about base salary, albeit vague. I'd say we can include a Pay section with that description. However, they also said "Prefer a few substantive sections over many thin ones." Adding a Pay section might be thin. But it's still substantive info about compensation. I'd include a Pay section. But we must not include filler like "commensurate with experience". The statement is not filler; it's actual info. So we can add:

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Schedule: not mentioned, so omit. Now ensure we removed boilerplate: EEO, legal, scam warning, navigation, cookie, duplicated lines, "Attention search firms and staffing agencies..." etc. Also removed "Personal Banker Associate II- Ann Arbor Lilley" maybe it's a heading? Actually that line appears after Working Conditions: "Personal Banker Associate II- Ann Arbor Lilley". That seems like a job title variant; we should not repeat job title as heading. It's likely a duplicate; we can drop it. Also removed "Working Conditions" details? We have not included Working Conditions section; we could incorporate some of that info into About the role or Requirements? The posting includes: "Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions." That's substantive about working conditions and travel. Should we include it? We could add a section "Working Conditions" but not in allowed headings list; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Working Conditions is not in list, so we should not create a heading for it. We could fold that info into About the role or Requirements as a short p. Probably best to add a short p under About the role after location. Thus About the role paragraph will include working conditions details. Let's craft final HTML. Check for any leftover boilerplate: "Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered